NameDescriptionTypeAdditional information
Id

The Id of the Ticket.

integer

Required

TicketCode

The Code of the Ticket.

integer

Required

Title

The Title of the Ticket.

string

Max length: 100

OpenDate

The Open Date of the Ticket.

date

Required

CloseDate

The Close Date of the Ticket.

date

None.

ChangedTimestamp

The Last Changed Timestamp of the Ticket.

date

None.

MainStatusId

The MainStatus Id of the Ticket.

integer

None.

MainStatusName

The Mainstatus Name of the Ticket.

string

None.

PreviousMainStatusId

The Previous MainStatus Id of the Ticket.

integer

None.

PreviousMainStatusName

The Previous Mainstatus Name of the Ticket.

string

None.

ServiceContractId

The ServiceContract that the Ticket is assigned to.

integer

None.